Applicant FAQ

After you have attended a showing at a property, you will receive an automated email with the subject, 'Thank you for visiting'. The application link is included in that email. You can also click here to apply.

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Please note...we do not accept applications for properties without a showing first! 

A showing, whether virtual or in person is required before an application can be submitted. 

We take a big picture approach to approving applications. The most important factors are on time payments to current landlord and the combined household gross income (before taxes) must be at least 3x the monthly rent. 

We have a full-time maintenance coordinator and an after hours emergncy team. 

Your application, lease and rent payments are all handled online via our portal. We accept electronic payments only. Rent may be paid via direct debit from a checking or savings account of via credit card for an additional processing fee. 

We are a small company so to maximize the level of service we provide, we communicate primarily via email and text. Written communication is more efficient and provides a reference point for later. If you are a phone person, you may find working with us challenging. 

This varies by property and applicant but can take from 2 business days to 5 business days on average. One thing you can do to speed the process along is to make sure your current landlord is ready and willing to provide a reference as soon as possible. 

For 99% of our long term tentals, the tenant pays all utility costs.

PEPCO and BGE allow you to call and ask for the average of the bill for the last 12 months. We do not usually have this information on file. 

The owner has the final say on which application is approved. The owner is most likely to pick the most qualified applicant who can move in the fastest.